What makes us different from other IT support companies is our familiarity with the way the GBN network connects all the different Colleges and Departments together over fibre. The main systems that are in place providing email services (Hermes) Wireless connectivity (Lapwing). In short, we understand the importance of “Computing services”.
QIT Solutions have developed close ties with the Wolfson College, and can safely say, we are on top of their list when they need any type of support. What we offer is the ability to come in to any given situation, and get straight down to work. This is only possible because our engineers have already gained exposure to the key systems and hence require little or no training.
We understand how the Colleges and departments are linked together and that each entity is independent in various ways. Our engineers are trained in the use of CISCO, 3Com and HP switches, that are used as edge switches, connected to your Core Cisco switch provided by the Computing services.
We can offer helpdesk support, deal with all sorts of issues from basic connectivity issues to Ethernet testing, installations, offer help and support in the design maintenance of your website. We can even help you develop, implement and support your own exclusive tailor made in house systems through our software development team.
So if you need immediate support, or cover for a staff member who is lucky enough to be going on holiday, or is unfortunately ill, or you need more in-depth solutions, just give us a call.