Ad Hoc Support
What you want.
Where you want it.
And when you want it.
Asking the right questions
The engineer responding to the callout will contact your school to ask you some standard questions regarding the callout.

Whatever it takes
Upon arrival and after initial diagnosis the engineer will give you an analysis of the issue, an estimate of time and the costs involved. If new parts need to be ordered, they will advise and schedule another appointment if required.

Once the job is completed and tested, you will be asked to sign a satisfaction report.