IT Support Contract :: Business Support Contract :: Business Solutions Cambridge

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You no longer need to have a dedicated onsite IT technician. We offer you the same levels of support because we don�t waste your time.

We can offer you tailor made packages to best suit your individual requirements.

Before we sign a contract of support we will run an inventory check of your equipment. This will determine the exact cost of the contract.

Please call us to discuss your particular requirements or any other enquiries.

The patch visit will cover the following:

Full comprehensive inventory of your LAN equipment and stand alone machines.

Maintaining hardware - advice on upgrading and implementation.

Performing health checks per PC (additional charge/per PC)

Involves cleaning machine (removing all dust from components)

Checking machine configuration - setup

Running various utilities on your computers if required

Technical support for your local area network (LAN).

no more than seven PC�s and three laptops

one network printer

one wireless access point

Technical advice and procurement - All types

General systems support - assurance to provide fault diagnosis and resolution

PC and equipment repairs - (does not cover parts - or in-depth health check)

Support for servers - additional charge dependant on equipment

Priority given for emergency callout

Platinum Packages

The platinum packages also contains the following:

Support for up to 20 PC�s and 5 laptops.

Support for up to 3 network printers.

Support for up to 3 wireless access points.

Free PC health checks (one per PC only).

Exclusive money back scheme.